The Fusion retail portal is where you go to log in and place your order. Log in here.

Log in to the ordering page to check the status of your existing order. As long as it has not shipped, meaning the status shows as “Processing” or “Packing Slip Printed”, you can create a subsequent order to add to it.

Be sure to add a comment on the new order indicating the original order number you are adding to. You will see a spot near the bottom of the order form called “redemptions/coupons” and this is where you type in SHIPTOGETHER. This discount code is only to be used when an existing order is being packed up.

Log in to the ordering page to check the status of your order. Click on “MY ACCOUNT” to see a list and status of all your orders.

There are three order status types:

• Processing – your order has been received and is in the queue to be packed up.
• Packing Slip Printed – your order is currently being packed up.
• Shipped – your order has left the warehouse and is on its way to you. Once the order has been picked up by the delivery company, you will receive an email containing your order tracking details.

If you are in the middle of an order and want to finish it later, you can save the progress. When logged in to the ordering form, click “Proceed to Checkout” and from there you can click “Log Out”. This will save your progress to be completed later on.

If you have an item in your order that subsequently goes out of stock, it will be automatically removed from your order.

Occasionally there are times when an item is out of stock. When this happens, that item cannot be ordered until stock has been replenished.

There are the rare times when inventory counts may be slightly off. If you have ordered an item that showed available but isn’t, you will receive an email indicating that your packing slip will note that back ordered items are to follow shortly.

Once you have completed adding items to your order and are ready to check out you will be redirected to PayPal where you can use your credit card or your PayPal account for payment. We do not accept e-transfers.

If your credit card has limits on the amounts it can process, please break your order into two orders and use the “SHIPTOGETHER” coupon code on the second order.

Should you try to place an order and it does not complete or you are presented with an error code 15005, this is likely because your financial institution has flagged the transaction as being potentially fraudulent. The transaction will not have been completed. Contact your financial institution and let them know it isn’t fraud and arrange to have a note on your account to ok these transactions.

This is a Credit Card processor decline error. Please call your credit card company to find out why there is a block on your card for this transaction. From a security perspective, for the bank online transactions are less secure / trustworthy than physical retail terminals and as such online transactions require additional security such as address verification and cvv – also depending on the bank they may have different maximums for online payments vs physical. Some banks will give PayPal good information (cvv wrong, invalid number, wrong expiry date, insufficient funds) others will just return a generic ‘failed’ message for any scenario – all PayPal will say is 15005 card rejected by the bank. If this error occurs it is best to call contact your credit card provider, and they should be able to tell why the card was rejected and if necessary ‘un-block’ it to allow the next attempt or be able to tell if any information didn’t match. This is for your protection of fraud.

We will only ever charge the amount that was shown on your order. If there are any additional charges or fees, please contact your financial institution for an explanation.

You are able to maintain your shipping addresses under “My Account” on the ordering platform. If you are moving locations, your move must be preapproved by the applications team in order to abide by territory policies. Email application@fusionmineralpaint.com to obtain this approval.

If you are changing the address on an order, make notes in the comments section indicating the reason why. The team is not able to make any updates to your individual profiles as we do not have access to your accounts.

The base shipping rate is $29.99 no matter what the weight or number of items being ordered. Shipping costs are then calculated after that based on the weight of the order and the destination address. To receive the best rate, consider placing larger orders as opposed to multiple smaller ones.

If you request your order to be expedited, make a note in the comments section of your order requesting this. The warehouse team will contact you with a quote for you to approve. Upon your approval you will receive a separate PayPal invoice for this charge. Note that expedited shipping will not be refunded in the event there is a delay with the delivery company.

There may be times that expedited shipping will not be available given the volume of orders currently ahead of yours or because of the warehouse being understaffed due to vacations/illness, but we will communicate this to you by email.

SHIPTOGETHER discount code can be used when you are placing a subsequent order to add to an existing order that has not yet shipped from the warehouse.

Please note that the SHIPTOGETHER coupon can only be used on a Fusion order. However, you can also use it if you are placing orders at the same time for other brands besides Fusion (MMS or HH) as these orders can be shipped together.

Many of our merchants require multiple accounts for the different paint brands (MMS, HH, Fusion). Each of these accounts requires unique login credentials meaning a different email address for each one. Ensure you are using the correct email address for the brand you are wanting to access.

If you can’t remember your password, select “Forgot your password?” on the login page and a temporary password will be sent to your email address.

Should you not receive the temporary password, please check your junk or spam folders.

Log in to your account on the ordering portal and click on “My Account”. All past order invoices can be viewed and printed from there.

We do not accept returns or exchanges.

Listed below is everything we require our retailers to carry! We appreciate your efforts to fully represent our line and put your best foot forward as a Fusion Mineral Paint retailer!

Any colours or products you did not receive in your first order will need to be ordered when they become back in stock. Check back into the ordering form to see what is in stock so you are fully representing Fusion as soon as possible. You will need to keep track of your inventory ongoing and as well. You are not required to carry any discontinue or limited run colours as well as a few speciality products.

This list of the must have essentials will help you until you are familiar with our lineup.

Fusion Mineral Paint Colours (Both tester sizes and Pint Sizes Required):

Algonquin
Ash
Azure
Bayberry
Bedford
Bellwood*new*
Blue Pine*new*
Casement
Cashmere
Cathedral Taupe
Champlain
Champness
Chateau*new*
Chocolate
Coal Black
Cobblestone*new*
Cranberry
Damask
Eucalyptus*new*
Fort York Red
French Eggshell
Hazelwood*new*
Heirloom
Homestead Blue
Inglenook
Lamp White
Liberty Blue
Lichen
Limestone
Little Lamb
Little Whale
Midnight Blue
Mist*new
Paisley*new*
Pebble
Peony
Picket Fence
Plaster
Prairie Sunset
Pressed Fern
Putty
Raw Silk
Renfrew Blue
Rose Water*new*
Seaside
Soap Stone
Sterling
Victorian Lace*new

Fusion Metallics Collection:
Bronze
Brushed Steel
Champagne
Champagne Gold
Copper
Pale Gold
Pearl
Rose Gold
Vintage Gold

Finishing products/Accessories:
TSP Alternative
Ultra Grip
Glaze Antiquing
Glaze Clear
Extender
Brush Soap
Fresco

Stain and Finishing Oil - All in One:
SFO Cappuccino
SFO Driftwood
SFO Ebony
SFO Golden Pine
SFO Natural
SFO White
Tough Coat
Matte
Glossy

Furniture Waxes in both sizes:
Ageing
Black
Clear
Espresso
White
Lavender
Hills of Tuscany

Other Waxes & Hemp Oil:
Distressing Beeswax Block
Beeswax/Hemp blend Wax
Hemp Oil 250ml & 500ml
Embossing Paste
250ml Smooth Embossing Paste Pearl
Transfer Gel
Transfer Gel - 250ml

We send out monthly newsletters to keep you updated with new products, promotions and any news! If you do not receive these newsletters, check your JUNK/SPAM folders. Please email us to info@fusionmineralpaint.com with your preferred email address or staff addresses you would like to add.

There is an entire library of product photography in both web and print resolution available for the strict use of promoting the Fusion Mineral Paint brand. Log in to the retailer platform and click on “Product Images” icon box to access the pixieset link to these images.

The Ultimate Social Media Guide

There are currently three interactive Facebook groups that you can access and share content from.
Fusion Mineral Paint
Milk Paint by Fusion
Paint It Beautiful

There is a private merchant group as well. Send an email to info@fusionmineralpaint.com with the email address associated to your personal profile page and we will send you an invite to this group. Facebook does not permit business pages to join groups. Staff members can also be added to this group using the same process; send along the email address associated to their personal profile.

There are currently two interactive Instagram pages to be accessed and shared from.
Fusion Mineral Paint
Milk Paint by Fusion

There are currently two Pinterest pages to be inspired by.
Fusion Mineral Paint
Milk Paint by Fusion

There is a great YouTube channel containing over 100 educational videos with new ones being continually added.
Fusion Mineral Paints

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.

LayoutHub is an easy page builder that helps merchants quickly set up an online store with any kind of page type by using our library of pre-designed layouts and blocks.